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Jake Lambert

Jake Lambert

Developer

Articles By Jake

Empathy word
Foundation
Fundraising & Comms

An introduction to Empathy Mapping

Jake Lambert
  • 14 November 2023
  • 5 min read
Customer journey mapping
Advanced
Fundraising & Comms Most popular

Your complete guide to Customer Journey Mapping

Jake Lambert
  • 13 November 2023
  • 16 min read
Foundation
Fundraising & Comms

How to use a free online whiteboard tool for research (video)

Jake Lambert
  • 12 November 2023
  • 1 min read
Glossary of user research terms
Foundation
Fundraising & Comms

User Research glossary (download)

Jake Lambert
  • 10 November 2023
  • 1 min read
Advanced
Fundraising & Comms

Tips for writing unmoderated testing questions (video)

Jake Lambert
  • 9 November 2023
  • 1 min read
Intermediate
Fundraising & Comms

Research briefing template

Jake Lambert
  • 8 November 2023
  • 2 min read
Intermediate
Website Design & Development

What does UX look like in practice?

Jake Lambert
  • 3 November 2023
  • 6 min read
Advanced
Website Optimisation

Prioritising A/B tests for Charities (video)

Jake Lambert
  • 31 October 2023
  • 1 min read
How to optimise your website navigation
Intermediate
Website Optimisation

How to optimise your navigation menu

Jake Lambert
  • 10 October 2023
  • 7 min read
Members are reading
2025 Content calendar (template)
  • 2 December 2024
  • 3 min read
A website design best practice checklist image
Web design best practice checklist
  • 19 August 2024
  • 2 min read
Image showing a glossary of WordPress terms
WordPress glossary (download)
  • 8 July 2024
  • 5 min read
A view of a document about SEO strategies
Local SEO strategies for nonprofit events and
  • 22 April 2024
  • 4 min read
Campaign tagging for Google Analytics (GA4) –
  • 22 April 2024
  • 2 min read
Images showing a document
Google Analytics 4 (GA4) Glossary (download)
  • 15 April 2024
  • 12 min read

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